Document Details

Document Type : Article In Journal 
Document Title :
Suggestion Systems: A Usability-Based Evaluation Methodology
أنظمة الاقتراح: إطار عمل تقييم مبنىّ على صلاحية الاستخدام
 
Document Language : English 
Abstract : Usability has been used to design and assess products and websites. This paper takes the concept of usability one step further and proposes a framework to assess suggestion systems. Thus taking the concept of usability one step further and applying it in the area of ideas management through suggestion system. The fundamental premise of the article is that a suggestion system designed, with usability in mind, will improve innovation among employees, and hence increase participation. This framework was then used to assess four suggestion systems in an oil and gas company in the middle-east. These systems were further assessed for employee perception of their usability and participation. After collecting data on these three different aspects conclusions are drawn. Out of the four systems analyzed, the most usable suggestion system had the highest participation rate and the least usable system attracted the fewest suggestions. 
ISSN : 1319-1047 
Journal Name : Engineering Sciences Journal 
Volume : 21 
Issue Number : 2 
Publishing Year : 1431 AH
2010 AD 
Article Type : Article 
Added Date : Monday, June 28, 2010 

Researchers

Researcher Name (Arabic)Researcher Name (English)Researcher TypeDr GradeEmail
محمد عارفArif, Mohammed Researcher m.arif@salford.ac.uk
هاني محمد أبوراسAburas, Hani M.Researcher  
عبدالله الكويتيAl Kuwaiti, Abdullah Researcher  
دينيس كولوندKulonda, Dennis Researcher  

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